What You Need to Become the Best Pharmacy Technician

Through the years, the field of medicine and healthcare continues to evolve. At the same time, so do the roles of the people involved in its growth. These days, pharmacy technicians are becoming more and more recognized as integral parts of the medical community. Without these professionals, a whole branch of healthcare providers would be missing.

Along with this recognition is the growing interest of more people to become pharmacy technicians. By 2022, it’s predicted that the position will grow by at least 20 percent. Because of this, many schools will be seeing an influx of students for their pharmacy tech classes and programs.

If you’re interested in signing up for a pharmacy technician program, it’ll be good to know what you’re getting into from the start. By understanding and assessing if you possess the basic skills to be a good pharmacy technician, you can rest assured you can become an excellent healthcare provider. Here’s what you must remember before getting into a pharmacy technician training program:

Your People Skills Are Important

Not only will you be handling necessary medication, but you’ll also be managing the patients who need them. People skills can often be widely underrated, yet their importance should not go unnoticed.

Aside from the daily interactions with patients, you must also know how to work well with your colleagues, other healthcare professionals, and insurance personnel. Knowing how to face different kinds of people and being a team player can get you far in the field of medicine, especially when you can do it with a pleasing personality.

Pay Attention to Detail

Focusing on details is an important skill considering what you’ll be encountering on a day-to-day basis as a pharmacy technician. Mistakes in delivering medication to patients cannot happen in healthcare, which is why you’ll want to be extremely attentive to give patients the optimum care they require to survive.

Being attentive also includes being mindful of the time. With the fast pace of a pharmacy, technicians can’t afford to get in late to work. You’ll also require this skill when identifying information about the medication a patient needs, which leads to the next skill.

Be a Resource of Information

In order to become a resource of information, you should stay up-to-date on your education. Medicine and healthcare are ever-evolving, and you’ll constantly need to learn to keep up.

Besides that, you’ll also have to retain information on what can be considered boring and mundane. In other words, know over-the-counter medication and its specifications. It can be easy to mix things up, particularly when you’re in a bustling environment, so it’s important not to get caught up in the overly complicated and keep your knowledge grounded by the basics.

Computer Skills Are a Must

Most of our daily activities are pretty much inseparable from computers in different forms, and the field of medicine is no exception. Information in pharmacies relies heavily on an electronic exchange. 

Unfortunately, you can only access a lot of important information on a computer.  If you want to become efficient at the job at hand, as a pharmacy technician, you can’t afford to be a stranger to the way computers work.

Avoid Being Arrogant

For some people, this can be a hard skill to develop, but if you’re hoping to be a healthcare provider, it’s vital not to let arrogance get the best of you. If you encounter a question you don’t know the answer to, it’s more acceptable for you to ask for help than assume and give a patient the wrong solution.

In that same vein, you mustn’t underestimate people and instead, encourage their learning. Don’t be afraid to give them more complex information if you think that will help them achieve better healthcare. It’s an essential skill to encourage your patients to have a more hands-on approach to their care.


If you think you’ve got all of these skills down, the only thing left for you to do is to find the right institution that’ll have a pharmacy tech program that’s good for you. The classes are fundamental in helping you develop these skills even more and prepare you for board exams and other tests that will provide you the necessary certification and license.

Northwest Suburban College is one of the best universities around Schaumburg, Illinois, offering healthcare career training and health sciences programs, including pharmacy technician classes. Check out our website now to see all the programs available to you!

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